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Privacy Policy

MedibandPlus may send information to you regarding products or services that may be of interest to you based on your personal medical record. e.g. MedibandPlus may send subscribers that have diabetes information about a new diabetes Facebook page, or information about a pharmaceutical company that is looking for people to participate in a new diabetes drug trial. No personally identifiable information will be shared with these third-party organisations – the communications would come directly from MedibandPlus.  All communications will be stored securely on myMedibandPlus online account record where this will only be accessible through my secure login facility.  We may from time to time also send emails to your nominated email account.

As you browse MedibandPLus, advertising cookies will be placed on your computer so that we can understand what you are interested in.  Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with MedibandPlus. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.  You can visit this page to opt out of AdRoll and their partners’ targeted advertising.

The following sets out our information gathering practices for accessing and browsing the MedibandPlus website including use of Forums, the use of the MedibandPlus ID Card and/or wristband or any other identification device used by the customer and the myMedibandPlus Online Membership and explains how information is collected, protected and utilised.

Information Collected

MedibandPlus will protect the privacy of all of our registered users as described in this Privacy Policy.  We collect personally identifiable information about you when you register a MedibandPlus Card and/or ID product and when you register in myMedibandPlus Online Membership. Registration in both the MedibandPlus ID product and the myMedibandPlus Online Membership may include your name, address, e-mail address, date of birth and payment details such as credit card information. We also automatically collect information about your visit to our website in which case we may use your IP address to help diagnose problems with our server and to administer the MedibandPlus Website. We use session cookies to keep track of your password and in the case of the myMedibandPlus Online Membership to personalise your future visits. We use contact information for internal purposes, and to provide the services, as well as to provide updates and enhancements and information about new product features and services where you have opted in to receive these. You will be given the opportunity to opt into these services at the point of registration. Your health information and personal records are password-protected to prevent access by other users. 

Disclosure and Use of Personal Information

We use the data that we collect from you for purposes which may include: providing our users with a personalised service; processing registrations and enquiries; providing you with information about enhancements and alterations to our products and services, (provided that you ask to receive such information).

We may also disclose your information to successors in title to our business or in accordance with a properly executed court order or otherwise required to do so by law.

We also use information in aggregate form (so that no individual user is identified): to build up marketing profiles; to aid strategic development; to provide data to medical charities, (for example as to the number of individuals in a geographic region that might be suffering from diabetes); to audit usage of the site.

All personal, identifiable information is retained by MedibandPlus indefinitely unless you specifically request that the information be deleted. 


The MedibandPlus Website may contain links to other websites. MedibandPlus is not responsible for the privacy practices or the content of such web sites. Please read the privacy statements of the linked web sites that you visit. 


When you provide MedibandPlus with personal information, that information may be sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside of the country where you entered the information. Whenever MedibandPlus handles personal information, regardless of where this occurs, MedibandPlus takes every precaution to ensure that your information is treated securely.  This is often implemented by encrypting the information and by storing the information in a secure environment. 

Unfortunately, no data transmission over the Internet can be guaranteed to be 100 per cent secure.  While we strive to protect your personal information, MedibandPlus cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. 


Users must opt-in to receive communications from us. When you complete a registration for the MedibandPlus ID product or the myMedibandPlus Online Membership you will be given the choice of receiving information from MedibandPlus about present or future MedibandPlus products and services as well as details of changes to and enhancements of our products and services. You may opt-in to receive such information by e-mail, telephone or post by checking the relevant preference boxes as appropriate in the course of the registration process. You may also subsequently opt-out of receiving such information by changing your preferences in the your membership profile. 

Data editing: Correct/Update/Remove Data

Subscribers to the myMedibandPlus Online Membership may remove all of the information stored about them via the website.  MedibandPlus ID product users that wish to have information held by MedibandPlus about them deleted, may do so by contacting MedibandPlus and quoting the unique MedibandPlus ID number allocated to them on myMedibandPlus Online Membership registration.  If you wish to remove your information, the process will take three business days.  You will be notified via e-mail upon completion of the removal process. 

Children Under the Age of 18

We do not intentionally collect any information on children under 16 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.  If a child's parent or guardian registers the child then they provide their consent.

Notification of Changes

If we decide to change this Privacy Policy, we will post those changes on our website so our users may always know what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We will use the information in accordance with the Privacy Policy under which the information was collected.

After registration, MedibandPlus will only use your personal contact information for the purposes of administering your MedibandPlus Service, or for providing you with important updates and information regarding the MedibandPlus Service.  For example, updates to software features and functions, or with updates to the terms & conditions. MedibandPlus Privacy Policy is available to read online here. 

Your privacy is extremely important to us.  If you have any questions or comments regarding our privacy policy or in the way in which any information you send us may be used, please contact us at MedibandPlus, PO Box 7310, Alexandria, 2015, NSW, Australia or on +61 9517 9660 or by email at

Forum Privacy Policy

Modified on: 17 May 2010

MedibandPlus has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices.

1. Information that MedibandPlus collects

MedibandPlus gathers two basic types of information:

A. Information provided to MedibandPlus

In order to use many of MedibandPlus features, tools and services, we ask you to register to become a member. During this member registration process, we will ask you for personally identifiable information such as your name, email address, zip code, country, time zone, gender, birthdate, member name and password. MedibandPlus uses the information it gathers for several purposes, such as to understand more about our audience demographics, and to communicate with you if necessary. By default, MedibandPlus displays to the public the country, gender, and age (in years) of each member. MedibandPlus may email its users periodically to inform them about the status of, or upcoming changes to the site, or to inform them about changes to our privacy policy. In addition, MedibandPlus may email a user at any time regarding issues with his/her account. MedibandPlus does not send promotional, or commercial emails to its users without permission. Certain Third Parties have been authorized to collect email addresses and other information from our users on a voluntary (opt-in) basis (see 2. Third Parties Collecting Email Addresses).

B. Information gathered by MedibandPlus

When you visit MedibandPlus and interact with the site, MedibandPlus may collect information on your actions. This type of information is generally collected from two sources. One is from the server log files, which tracks your IP address, and the other is from cookies.

IP Address

Your IP address is a number that is assigned by your ISP (Internet Service Provider) to your computer to identify its location. We use your IP address to help diagnose problems with our server and to administer our website.  We also sometimes use IP addresses to communicate with members and subscribers and possibly even ban those members who are not complying with our Terms of Service.


Our site uses a feature of your browser to set a "cookie" on your computer. Cookies are small packets of information that a site's computer stores on your computer. MedibandPlus can then read the cookies whenever you visit the site. We use cookies to save your password so you don't have to re-enter it each time you visit our site, to deliver content specific to your interests, to track the pages you've visited and to make sure you don't see the same ads repeatedly. These cookies allow us to use the information we collect to customize your MedibandPlus experience so that your visit to MedibandPlus is as relevant and as valuable to you as possible. You may modify your browser preference to provide you with choices relating to cookies. You have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject cookies you may be unable to use those MedibandPlus features that require registration in order to participate or will have to re-register each time you visit MedibandPlus.

2. Third Parties Collecting Email Addresses

The following third party companies have been authorized to collect email addresses on MedibandPlus:


3. Public Forums

Our message board requires registration for posting and replying to the forums. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

4. Accessing/Updating Personal Information

MedibandPlus gives users the option of changing and modifying information previously provided. Registered users may login and access the User Control Panel (click on the my MedibandPlus link in middle left header). The my MedibandPlus User Control Panel allows users to add or remove profile information, set preferences, etc.  In addition, users may contact us directly for such requests.

5. Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. This site maintains a dedicated server with restricted access only to authorized user accounts.

6. Notification of changes to the privacy statement

In the event of a material change to the privacy policy, registered MedibandPlus users shall be notified by email. In addition, notices will be posted throughout the MedibandPlus site.

7. How to Contact Us

If you have questions about this Privacy Policy or anything else about MedibandPlus, you can contact us at the following email addresses: or

Or by physical mail at:


PO Box 7310

Alexandria  NSW 2015


8. Reporting Abuse

To report email abuse, please contact: ,

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